Cancellation policy
  • We respectfully remind guests that a firm reservation constitutes a contract between themselves and Daisybank Cottage.
  • The deposit is non-refundable in the event of cancellation. Special offer deals are non refundable and non transferable.
  • There will be no extra charge for cancellation, provided we receive two weeks notice. For cancellations with shorter notice, we will not make a charge provided we are able to re-let the room. If we are unable to re-let the room, we will charge 100% of the room rate for the booked period to your card. In addition in the case of all cancellations once a firm booking has been made, we reserve the right to charge guests an administration fee of £35. This administration fee may be waived at our absolute discretion where the guest bears the full cost of the booking due to us being unable to relet the room(s), notwithstanding the fact that the booking has been cancelled
  • If you need to move a booking we will be happy to accommodate you with 14 clear days notice provided we receive an email requesting a change in date. There is a charge of £20.00 for this service
  • Early departures: In the event of a stay being cut short for any reason, the full duration of each confirmed booking will be charged.
  • Daisybank Cottage reserves the right to cancel any bookings should extenuating circumstances or errors occur preventing them from proceeding. Please note this is not good for business and would only be through emergency or within ample notice to source an alternative. Daisybank Cottage will not be liable for any losses occurring as a result of such action.
  • We highly recommend you to take holiday insurance.
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